Robert Bouchard

As we do more and more items on-line, I am wondering about the duality of running a manual system where somebody can come into an office or they can do it on-line.

When are we expecting to go only on-line? What savings are we seeing by just doing on-line and when will we be eliminating, if we will be eliminating, some of the offices we currently go to?

Thank you, Mr. Nadli. Mr. Beaulieu.

Thank you, Madam Speaker. As the government is constantly changing and we’re adding more and more on-line items, I had the opportunity the last couple of days to take advantage of the Department of Transportation’s on-line drivers and motor vehicles services. I must commend the department on an effective on-line service. I was able to register my vehicle through this on-line service. The first time is obviously a little bit more cumbersome; you have to register your ID and your driver’s licence, wait for an e-mail to be returned that they’ve got your proper information and then you go ahead...

Thank you, Mr. Bromley. Minister Beaulieu.

Thank you. Ms. Bassi-Kellett.

Thank you. I’ll open the floor for general comments on the Department of Human Resources. Mr. Bromley.

Does committee agree?

Thank you, Ms. Bisaro. We’ll take a short break.

---SHORT RECESS

Ms. Bisaro, what is the wish of committee?

I wonder if the department is actually seeing any savings by implementing this on-line service or if it’s just for convenience of the general public.