Sandy Lee

I think we should be mindful of the fact that we serve about 40,000 people in the Territories and by and large the service delivery goes smoothly. I do appreciate that I get a number of files across my desk and the MLAs get them as well. But if you compare that, a few dozen a year to 40,000-plus people that we serve, and the satisfaction reports that we’ve been getting, I think the service is satisfactory that way.

Now, people are always not going to like being told that they can’t take medical travel for this and that, and it might not have anything to do with the fact of whether it’s right or...

Absolutely, there is detailed information on the Department of Health and Social Services’ website on the Medical Travel Policy and what the public needs to know about what it does. The same with the extended health benefits or any other programs and services that the department provides.

The review we are undertaking doesn’t have to do with who qualifies for medical travel or not because that part is clear. What we want to do is to make sure that our system is working the way it was meant to be, that everyone who is eligible for service get them in a way that is smooth, and that our...

I’m not sure if the Member is asking me about requiring people to have auto insurance. I’m thinking that he’s concentrating on the health insurance. No, we don’t have a system right now where a person goes into...unless they don’t have NWT health care, in which case we’d be interested in how they’re going to pay for it out of their health insurance coverage or their own pocket. As we have the system now, we do not ask people whether they have third-party insurance, because they have never really had to because the GNWT covers for all of their health care if they are eligible under specific...

Thank you, Mr. Speaker. I think third-party insurance is something that we will be discussing more and more over the next number of weeks as we do public discussion on the supplementary health benefits. We have done a user profile analysis and we have learned that third-party insurance, when we are talking about third-party insurance we’re not talking about the insurance program that government could enter into but third-party insurance that every individual has access to. Third-party insurance could be WCB, but it could also be employer insurance. If you work for the government or major...

Under the current system there is no appeal process for medical travel. The way the system is set up is that the health insurance office looks at the policy, looks at the guidelines and they apply the policy accordingly.

Thank you, Mr. Speaker. The rules are quite clear about what our residents are eligible for. If they are getting medical or doctor services, they get medical travel associated with that, and there are some extended health benefits where they will be entitled to medical travel. So without more specific information, I’m not sure if I know what the Member is referring to. Thank you.

I’ll have to find out if our facilities ask in cases where the persons coming in are injured as a result of an accident and whether there might be health care coverage that they should be accessing first. They might be doing that already. I don’t know exactly how it works on the ground. I will ask what questions the providers ask when people come in.

Thank you, Mr. Speaker. Mr. Speaker, I am pleased to rise today to announce that Aven Cottages – Territorial Dementia Facility will celebrate its official opening on this Friday, February 19, 2010.

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In our A Foundation for Change document, we talk about providing the right services, through the right providers in the right places. This capital project is an example of our government working closely with corporate and community partners and delivering a program that meets the acute dementia care needs of the residents of the Northwest Territories. It is also about building a Health and...

Thank you, Mr. Speaker. As the Member knows, the Stanton Territorial Health Authority has an elders council that has been reviewing issues as the Member mentioned and in particular they have been reviewing that option. I have not received a report back from the council, so I will let the Member know as soon as I get it. Thank you.

Mr. Speaker, on the other hand, I don’t believe there is any government employee who would be driving a vehicle without proper coverage. I don’t think it is sensible to paint with a general brush expenses associated having a meal versus operating a vehicle. As I mentioned already, this is complex. The department is reviewing that. We will get back to the Member. Thank you.