Debates of May 30, 2022 (day 114)
Yes, thank you, Mr. Speaker. Mr. Speaker, as the Member is aware, this is a federal program and the NIHB benefits are federally funded. The Government of the Northwest Territories funds medical travel to the same extent for people who are not eligible for noninsured health benefits and not eligible for Metis health benefits.
So we spend about $45 million a year on medical travel. The older you are, the more likely you are to get access to medical travel. There is a very specific set of criteria. It's set by the federal government and we administer it.
It is time to look at it again, and the federal Standing Committee on Indigenous and Northern Affairs has invited me, invited Indigenous leaders from the NWT, invited the Minister of Indigenous Services Canada, which is the federal department responsible for this, to provide them with information to do their own review of administration and accessibility of NIHB, and I'm looking forward to their report. Thank you.
Thank you, Minister. Final supplementary, Member for Tu NedheWiilideh.
Thank you, Mr. Speaker. Licensed practitional nurse or LPNS requires far less training and resourcing to effectively deploy in small communities than registered nursed or nurses practitioners. These positions can effectively enhance home care services and restoring services expectation in Fort Resolution and other communities.
Will the Minister expand licensed practitional nurse positions at community health centres to ensure home care services are available in our communities? Thank you, Mr. Speaker.
Thank you, Mr. Speaker. Mr. Speaker, as the Member may be aware, we're currently facing a shortage of nurses in the Fort Resolution health centre. They've been operating quite often with two nurses rather than three. So the idea of adding more nursing positions is a risk that because we may not be able to fill them. The nursing staff who are there provide home care and wellbaby checks and of course emergency and chronic disease management.
So the nursing level is not up to where we would want it. As I said, it's two rather than three. But I feel confident that they are covering the basic needs of the community. And if there are needs that are not being addressed, I invite the MLA to bring them to my attention. Thank you.
Thank you, Minister. Oral questions. Member for Hay River South.
Oral Question 1110-19(2): Government of the Northwest Territories Hay River Flood Response
Thank you, Mr. Speaker. Mr. Speaker, this is for the Minister of MACA.
Can the Minister confirm which companies were contracted by this government to provide abatement services to Hay River flood victims and are those companies NWT BIP registered? Thank you.
Thank you, Member for Hay River South. Minister responsible for Municipal and Community Affairs.
Thank you, Mr. Speaker. Mr. Speaker, the Government of the Northwest Territories has four contractors to provide abatement services in the town of Hay River and K'atlodeeche First Nations. The contractors are Arctic Canada Construction, Commercial NDS, Wilf's Restoration Limited, and WINMAR. Three of the four contractors are NWT BIP registered companies, Mr. Speaker. Thank you.
Thank you, Mr. Speaker. Mr. Speaker, can the Minister tell me if the costs for additional abatement services paid directly, are they paid directly by the GNWT, and does the amount come off the $240,000 maximum allotted for damages? Thank you.
Thank you, Mr. Speaker. And I thank the Member for that question. And we've had this conversation numerous times over the past weekend I believe it was, when the Member went back home to meet with his constituents.
The GNWT is 100 percent paying for all detailed damage assessments and all additional abatement services. So we are paying a hundred percent. And these will not be part of the maximum from the 240 of the disaster assistance. It is all a GNWT cost moving forward. Thank you, Mr. Speaker.
Thank you, Mr. Speaker. Mr. Speaker, can the Minister tell me when we can expect to see the standardized list of assets and values that will be covered by DAP? People are kind of anxious. They want to get out there and start buying you know, buying furniture and whatever else they need for their home. Thank you.
Thank you, Mr. Speaker. Mr. Speaker, as I said last week and with Trailblazer this morning, that the standardized list, item list will be posted out on the MACA website this week. We're hoping within the next couple of days. Along with information about what the list is about and how to use that to make claims for disaster assistance.
I need to tell the House and the Member and the public is that this list was developed last year during the flood. But we cannot use that same list. We need to when I say that, we need to make sure we update it. We've been working with the federal government. We also have to do a cost of living index on it. So this information is available.
The standard item list is to provide for basic and essential household contents that were damaged or destroyed by the flood. Pathfinders will be available to be answer questions to help people out when they're filling out their claim. But also getting this information to the three MLAs there that have been affected by the disaster in the Hay River and K'atlodeeche. So they will have that information, and we'll share that information as well as to the insurance companies moving forward. Thank you, Mr. Speaker.
Thank you, Mr. Speaker. Mr. Speaker, can the Minister confirm how will advances and payments be made for damages and how can it how can it be used? Will it be paid out based on receipts only, or can it be paid out on the assessed amount, where receipts are not required, allowing home or business owner the use or to use at their discretion or a combination thereof? Thank you.
Thank you, Mr. Speaker. Mr. Speaker, I can tell the House here after they receive their detailed assessment of damage, residents can request an advanced payment if they need money immediately for work that will prevent further damage to their property. The advanced payment is based on the value of damages from the detailed damage assessments. The maximum of an advancement for residents is $10,000 but there's ability to provide up to 50 percent of total values of the damage assessment.
The Member has asked about receipts and that. Yes, receipts are what you need. However, with the standardized list, there is a process that there again, just need to work with our pathfinders to ask those questions to see what their receipts are. The importance of it. I tell people take lots of pictures, keep all the receipts, and keep track of every hour that they put in to fixing their home or their business during this.
But once we get the list, again, like I said, we will make sure this is out there and we will make sure that the Members three MLAs have the ability to get Q and As out to their residents as well as with our pathfinders. Thank you, Mr. Speaker.
Thank you, Minister. Colleagues, our time for oral questions has expired. Written questions. Returns to written questions. Replies to the Commissioner's address. Petitions. Reports of committees on the review of bills. Reports of standing and special committees.
Reports of Standing and Special Committees
Committee Report 30-19(2): Report on the Review of the 2020-2021 Annual Report of the Information and Privacy Commissioner
Mr. Speaker, your Standing Committee on Government Operations is pleased to provide its report on the review of the 2021 Annual Report of the Information and Privacy Commissioner, and commends it to the House.
The Standing Committee on Government Operations has reviewed the 20202021 Annual Report of the Information and Privacy Commissioner. The Access to Information and Protection of Privacy Act and the Health Information Act require the IPC to prepare an annual report. The report includes information on the number of files the IPC opens to review complaints. It can also include recommendations. The Speaker tables the report in the Legislative Assembly. Once tabled, the committee reviews the report.
As part of the review, the Information and Privacy Commissioner, Mr. Andrew Fox, appeared before committee on February 10, 2022. The committee appreciated his detailed testimony on the state of access to information and privacy protection in the territory. The committee hopes the IPC’s annual reports will include more statistics on the files he reviews and investigates.
Enhanced reporting will help establish trends on why complaints and breaches arise, which public bodies they come from, and whether they are dealt with in a timely manner.
This report presents four recommendations to address the surging number of reviews within the Government’s access and privacy regime. The committee is pleased to submit these recommendations to the Government of the Northwest Territories and looks forward to their implementation.
I will now pass it on to the MLA for Kam Lake.
Thank you, Member for Yellowknife North. Member for Kam Lake.
Thank you, Mr. Speaker.
The IPC can open a file to review and investigate: GNWT decisions on access to information requests; Privacy complaints of improper collection, use, or disclosure of personal or health information; Privacy breach complaints; and
Any matter relating to the application of ATIPPA or HIA, whether or not an individual requested a review.
The IPC can also open a file to comment on the access and privacy implications of proposed legislation, policies, or programs.
Over the past 10 years, the number of files opened by the IPC has grown substantially. The number of files opened increased sixfold from 20112012 (27 files) to 20202021 (162 files). Much of the growth comes from files opened under the Health Information Act, which came into force in 20152016.
The growing number of files is not inherently bad. Recent IPC annual reports identify potential reasons driving the trend. The Health Information Act’s coming into force increased the scope of privacy rights and responsibilities. The public’s exercise of the right to access government information may be increasing. Similarly, the public may be more aware and protective of their personal privacy. Public bodies may also have become more aware of privacy issues and better at reporting privacy breaches. However, the high number of files is fiscally costly.
In the past 10 years, the IPC has had to spend more to keep up with the surging workload. Spending has increased by an order of magnitude from $90,000 in 20112012 to $547,000 in 20202021. Public bodies also incur costs to comply with ATIPPA and HIA. It is unclear how much the GNWT spends to comply and how that has changed over time. The government’s activity reports on administering ATIPPA, which the GNWT has not published since 2016, do not report on costs.
In his appearance before committee, the IPC explained that "upstream: Investments in the access and privacy regime can reduce "downstream" costs associated with access complaints and privacy breaches. As he put it more succinctly, public bodies must choose between a small expense now or a larger expense later.
"Upstream" measures address the reasons individuals request reviews of access decisions and public bodies breach personal information. Some examples include:
Making more government records available by default.
Training employees on the proper collection, use, and disclosure of personal information.
Procuring technology for better records management; and
Implementing administrative safeguards to protect personal information.
In fact, the IPC highlighted the early success of one such "upstream" measure. Since March 2021, the government has centralized some access to information functions at the new Access and Privacy Office. The IPC credited the APO’s trained staff and centralized approach with promising early results. He has observed a slight decrease in the number of review requests and, as of February 2022, zero "deemed refusals" on APO files.
More "upstream" measures are needed. Committee is making four recommendations to that effect. The recommendations address persistent gaps in the access and privacy regime, raised by the IPC, that lead to complaints and privacy breaches. They also reinforce accountability for past committee recommendations that the Government has not implemented adequately.
Mr. Speaker, I will now pass this over to the Member for Thebacha. Thank you.
Thank you, Member for Kam Lake. Member for Thebacha.
Thank you, Mr. Speaker.
The IPC’s annual report identifies staff who are underresourced, undertrained in or unaware of privacy policies as a frequent cause of privacy breaches. When he investigates breaches, the IPC frequently recommends comprehensive and regular training. He also recommends the broader publication of relevant policies.
However, there is no governmentwide policy to ensure all employees receive proper training on the collection, use, and disclosure of personal information.
The issue is so important that it was the focus of the IPC’s one recommendation in his appearance before committee. He said: I would urge all public bodies and health information custodians to ensure that new employees are given the appropriate training early on, both in protection of privacy and access to information, and that all employees should be given regular refreshers of that.
Committee wholeheartedly endorses the IPC’s recommendation. While there are costs involved with training, the costs of not training are greater: Reviews of access decisions, privacy breaches, breach investigations, and ultimately reduced public faith in government.
Therefore, the Standing Committee on Government Operations recommends:
That the Government of the Northwest Territories, in consultation with the Information and Privacy Commissioner, and by April 1, 2023, establish a governmentwide policy that ensures all employees receive appropriate training on the collection, use, and disclosure of personal information. The policy should ensure that new employees receive training early on and all employees receive regular refreshers.
The committee further recommends that the Government emphasize Indigenous recruitment and retention to fill access and privacy positions.
I will now pass this over to the Member for Inuvik Twin Lakes. Thank you, Mr. Speaker.
Thank you, Member for Thebacha. Member for Inuvik Twin Lakes.
Thank you, Mr. Speaker.
The IPC’s annual report drew attention to the role of mobile handheld devices in several privacy breaches.
Review Report 20242 investigated one such breach. An education official recorded a video, using a personal mobile device, of a teacher and students. The official uploaded the video to a government server that others could access, ostensibly for training purposes. The official did not seek or obtain consent from anyone in the video.
The IPC identified a key factor in this breach: "The absence of any policy direction for the use of such personal devices in the workplace."
Existing policy direction on mobile handheld devices is limited and outdated. The Mobile Handheld Device Policy contains only one provision that touches on personal privacy: To prohibit taking pictures of people without permission. The Employee Code of Conduct says even less. Its provisions on the "use of government equipment and property" are silent on protecting personal privacy. The Code was last updated in March 2008.
The IPC’s annual report recommends "clear policy guidance" for employees on the proper use of mobile handheld devices. Committee agrees. This work is urgent given the ubiquity of these devices and the high risk for breaches of sensitive personal information. Therefore, the Standing Committee on Government Operations recommends:
That the Department of Finance, in consultation with the Information and Privacy Commissioner, and by April 1, 2023, update policies governing the use of mobile handheld devices by the public service, including:
The Mobile Handheld Devices Policy, to expand the policy provisions for "proper use" to address all the ways a user can collect, use, or disclose personal information with a device;.
The Employee Code of Conduct, to introduce provisions to protect personal privacy regarding the "use of government equipment and property"; and.
New policy guidance, to address the use of personal devices and email to conduct government business.
The Department of Finance should supplement these policies with easily accessible guidance documents on how the device should and should not be used.
In October 2020, committee recommended that the GNWT "develop and implement a plan for ending the use of fax machines in the Health and Social Services sector." The GNWT supported this recommendation and indicated that it was preparing a plan to reduce faxing. However, despite this commitment to reduce faxing, privacy breaches persist. As stated in the IPC’s annual report: "Mistakes related to the use of fax machines continue to generate reports resulting in the unlawful disclosure of personal health information." He added that a concerning number of the 66 privacy breach notifications related to HIA in 20202021 implicated fax machines. The IPC felt the need to reiterate his office’s longstanding advice: "Health information custodians should stop using fax machines to transmit personal health information."
The IPC and committee have already been unambiguous on the need to eliminate faxing. Committee therefore seeks to reinforce accountability surrounding the GNWT’s plan to reduce faxing and recommends:
That the Government of the Northwest Territories provide an update on its plan to reduce the use of faxing across the Health and Social Services system, including:
Metrics on reductions in the use of faxing achieved so far;
The targets and associated timelines for future reductions; and, if faxing cannot or will not be eliminated,
An explanation on why the use of fax cannot or will not be eliminated, and what measures the department is taking to mitigate the risk of data breaches arising from misaddressed documents.
Mr. Speaker, I ask that you now redirect it back to Member for Yellowknife North. Thank you.
Thank you, Member for Inuvik Twin Lakes. Member for Yellowknife North.
In October 2020, the committee recommended a GNWT update on work to standardize Access by Design principles when designing government records and communications. Access by Design advances that governmentheld records should be available to the public by default, with limited and specific exceptions.
There are many benefits to the proactive disclosure and active dissemination of governmentheld records. Residents would not need to make any special requests for information. Public bodies could have fewer access to information requests to answer. This would save time and costs. Ultimately, residents would be more empowered to hold the government accountable, and the government would be more accessible and transparent.
In February 2021, the GNWT indicated that it supports the Access by Design principle. The GNWT also reported that it was planning to ask all public bodies to conduct a "comprehensive review of their records." The review would establish categories of records that can be routinely disclosed and proactively made available to the public.
This review appears to be an effort to comply with section 72(1) of the recently amended ATIPP Act. The changes to the ATIPP Act came into effect in July 2021. The status of this review is unclear.
The Standing Committee on Government Operations believes expanded proactive disclosure of the governmentheld records is long overdue, and therefore recommends:
That the Government of the Northwest Territories provide an update on complying with section 72(1) of the Access to Information and Protection of Privacy Act, which requires the head of a public body to establish and publish categories of records to be made available to the public without a request for access. The update should include a summary of the progress achieved so far and the timelines for full compliance at each public body.
This concludes the Standing Committee on Government Operations Report on the Review of the 20202021 Annual Report of the Information and Privacy Commissioner. The committee looks forward to the government’s response to these recommendations.
The Standing Committee on Government Operations recommends that
the Government of the Northwest Territories provide a response to this report within 120 days.
Thank you, Member for Yellowknife North. Reports of standing and special committees. Member for Yellowknife North.
Mr. Speaker, I move, seconded by the Member for Thebacha, that Committee Report 3019(2): Standing Committee on Government Operations report on the review of the 20202021 Annual Report of the Information and Privacy Commissioner be received by the Assembly and referred to the committee as a whole. Thank you, Mr. Speaker.
Thank you, Member for Yellowknife North. Motion is in order. To the motion?
Question.
Question has been called. All those in favour? All those opposed? Any abstentions. The motion is carried.
Carried
The report of the review of the 20202021 Annual Report of the Information and Privacy Commissioner will be moved into Committee of the Whole.
Tabling of Documents
Tabled Document 655-19(2): Principles and Interests Guiding the Government of the Northwest Territories at Aboriginal Rights Negotiations with Indigenous Peoples
Tabled Document 656-19(2): Aboriginal Rights Agreement Negotiating Mandates Summary
Mr. Speaker, I wish to table the following two documents: Principles and Interests Guiding the GNWT at Aboriginal Rights Negotiations with Indigenous Peoples; and, Aboriginal Rights Agreement Negotiating Mandates Summary. Thank you, Mr. Speaker.
Thank you, Madam Premier. Tabling of documents. Minister responsible for Finance.
Tabled Document 657-19(2): Supplementary Estimates (Infrastructure Expenditures), No. 1, 2022-2023
Tabled Document 658-19(2): Supplementary Estimates (Operations Expenditures), No. 1, 2022-2023
Tabled Document 659-19(2): Resident Readiness Strategy
Thank you, Mr. Speaker. I wish to tabling the following three documents: Supplementary Estimates (Infrastructure Expenditures), No. 1, 20222023; Supplementary Estimates (Operations Expenditures), No. 1, 20222023; and Resident Readiness Strategy. Thank you, Mr. Speaker.
Notices of Motion
Motion 54-19(2): Improving Health Care in Small Communities
Mahsi, Mr. Speaker. Mr. Speaker, I give notice that on Wednesday, June 1st, 2022, I will move the following motion:
Now therefore I move, seconded by the Honourable Member for Tu NedheWiilideh, that this Legislative Assembly calls upon the Government of the Northwest Territories to provide increased access to physicians and medical specialists to offer quality care, diagnoses, and second opinions; and further, the Government of the Northwest Territories prioritize cultural safety, traumainformed care, and antiIndigenous racism professional development training within the Health and Social Services workforce including locum doctors;
And furthermore, the Government of the Northwest Territories provide additional training to nurses, health care workers, and locum doctors in the small communities on the detection of cancer and chronic illnesses;
And furthermore, the Government of the Northwest Territories conduct a quality review of the health centres in the small communities including an external audit of client treatment records and client satisfaction;
And furthermore, that the Government of the Northwest Territories provide a comprehensive response to this motion within 120 days.
Mahsi, Mr. Speaker.
Thank you, Member for Deh Cho. Notices of motion. Member for Kam Lake.
Motion 55-19(2): Appointment of Integrity Commissioner
Mr. Speaker, I give notice that on Thursday, June 2nd, I will move the following motion:
Now therefore I move, seconded by the Honourable Member for Inuvik Boot Lake, that pursuant to section 91 of the Legislative Assembly and Executive Council Act, the Legislative Assembly recommends to the Commissioner of the Northwest Territories the reappointment of Mr. David Phillip Jones as the Northwest Territories Integrity Commissioner, effective June 2nd, 2022.
Thank you, Mr. Speaker.