Debates of October 31, 2022 (day 129)

Date
October
31
2022
Session
19th Assembly, 2nd Session
Day
129
Members Present
Hon. Diane Archie, Mr. Bonnetrouge, Hon. Paulie Chinna, Ms. Cleveland, Hon. Caroline Cochrane, Hon. Julie Green, Mr. Jacobson, Mr. Johnson, Ms. Martselos, Ms. Nokleby, Mr. O’Reilly, Ms. Semmler, Hon. R.J. Simpson, Mr. Rocky Simpson, Hon. Shane Thompson, Hon. Caroline Wawzonek, Ms. Weyallon-Armstrong.
Topics
Statements

Question 1264-19(2): Motor Vehicle Services

Thank you, Madam Speaker. You know, I made a promise to keep asking about this for the life of my four years, and I'm hopeful one day that someone in the future Assembly takes it up and continues to ask too. But my question for the Minister of Infrastructure is there any hope of the hours of the DMV being altered so they, you know, are possibly open at any time outside of the government's normal 9 to 5 business hours? Thank you, Madam Speaker.

Speaker: DEPUTY SPEAKER

Thank you, Member. Minister of Infrastructure.

Thank you, Madam Speaker. Madam Speaker, and I appreciate the Member continuing to ask questions, but my answers are going to continue to be the same. The Department of Infrastructure is not considering opening the Yellowknife DMV on the weekends. This would have significant costs, Madam Speaker, to doublefill these positions and additional security on the weekends. It would require two extra people to work all times for safety reasons. We already currently provide five days a week, by appointment and walkins. Many services are also available online, Madam Speaker. The worklife balance for our staff is so important, and walkins, many of these services are available online. One of the things that I want to say is the worklife balance for our staff is important, and I'm not willing to make them work on the weekends. Thank you, Madam Speaker.

Thank you, Madam Speaker. I understand that there was just recently a customer service review done at the Department of Motor Vehicles, and this kind of has led to us keeping the appointmentstyle model. But I'm curious whether there is a plan to move any more services online for the DMV? Thank you.

Thank you, Madam Speaker. Madam Speaker, many services are currently made online and are accessible any time of the day, including Saturdays. For example, you can book driver examinations; you can print out your driver's abstract; you can renew your vehicle registration; renew your driver's licence all on the website, Madam Speaker. We are also investing in changes to the DMV services website so that we can improve the user experience for existing online services. These are upgrades that are anticipated to roll out by the end of this fiscal year. Thank you, Madam Speaker.

Speaker: DEPUTY SPEAKER

Thank you. Oral questions. Member for Kam Lake.