Debates of October 29, 2004 (day 31)

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Statements

Return To Written Question 32-15(3): Appeal Process For Housing Program Clients

Speaker: Mr. Mercer

Mr. Speaker, I have Return to Written Question 32-15(3) asked by Mr. Menicoche on October 15, 2004, to the Honourable David Krutko, Minister responsible for the NWT Housing Corporation regarding the appeal process for housing program clients.

The Housing Corporation has separate appeal processes for public housing and homeownership. The Homeownership Program application process has internal checks and balances built in. Applications are reviewed by both district officials as well as the district director. Clients who disagree with a decision can provide additional information and request a reassessment. Throughout the process, senior officials at the corporation's headquarters in Yellowknife are available to offer assistance.

Public housing tenants have the option of appealing to the local housing organization board of directors if they have issues with decisions that affect their tenancy. Boards usually meet on a monthly basis and the meetings are open to tenants and members of the public.

Public housing tenants also have the option of appealing issues to the rental officer. The rental officer is a function of the Department of Justice, and is readily accessible to both tenants and landlords. Thank you, Mr. Speaker.