Debates of August 22, 2007 (day 15)
Member’s Statement On Operation And Management Of The Department Of Human Resources
Thank you, Mr. Speaker. I want to discuss some issues today surrounding the operation and the management of the Department of Human Resources. Recently, there have been two well-known incidents where the Department of Human Resources have had some very serious issues to address. The first, Mr. Speaker, was the breach of PeopleSoft last winter where employees’ private information was available to others on PeopleSoft. This was known to staff of Human Resources. However, they failed to inform the Minister that there was a security breach in the software. This took place for about a month. I would like to know if the Minister or the Premier have taken any action on disciplining those involved in not telling them the truth.
The Audit Bureau has conducted a review of the security of the PeopleSoft system and it is supposed to be available some time by the end of this month. I would like to know if Members will be able to get a copy of this report before we all leave for the election.
The second item I want to highlight is the recent upgrade to the human resource information system known as PeopleSoft. I thank the Minister for his correspondence on this issue that we received lately but, again, I just don’t believe that the Minister is getting the full story from Human Resources on what happened on that go live date of July 3rd. The company Answerthink was contracted to carry out the project. The problem is, Mr. Speaker, the contract was terminated on the exact same day, July 3rd, that the system went live. Would it not make sense to have a contractor who is responsible for the upgrade ready, willing and able to provide support after that go live date? There was no opportunity to fix it without the contractor there. Why was Answerthink not around? Who made that decision, Mr. Speaker? How many people went without a paycheque because of the failure of that system? In speaking to Answerthink directly, Mr. Speaker, they are in the process of coming back to Yellowknife to do some more work. They don’t know anything at all about the Government of the Northwest Territories withholding any money in unpaid invoices.
Mr. Speaker, these two incidents highlight some very deep concerns that I have that this department is being mismanaged and that the Minister and the Premier continue to avoid dealing with the concerns that they have heard from Members of this House. The department, Mr. Speaker, has turned into a sweatshop, with senior employees routinely working hundreds of hours of overtime every month with no extra remuneration and no recognition. Mr. Speaker, I seek unanimous consent to conclude my statement.
The Member is seeking unanimous consent to conclude his statement. Are there any nays? There are no nays. You may conclude your statement, Mr. Ramsay.
Thank you, Mr. Speaker. As you can understand, this is very hard on employees. While this is happening, others are being targetted for dismissal. With the suspension comes stress. Mr. Speaker, the whole environment that that department has just turned into is a very sour place to work. Some of the comments I have heard are, "You have to watch your every step." "I feel intimidated every day I go to work." "If things don’t change at Human Resources, I will be leaving Yellowknife." These statements, Mr. Speaker, send off alarm bells for me. They should also wake somebody up across the floor that it is time we took the incidents, employees’ concerns and the clients’ concerns seriously and take steps to fix the problems at Human Resources. Mahsi.
---Applause