Mr. Speaker, I've got some questions again today for the Minister of Human Resources.
The first question is: are micromanagement, retribution and dictatorial leadership effective ways of leading healthy and functional organizations or departments?
Mr. Speaker, I’m not sure what kind of threats he’s referring to, but I normally think that threats are probably not appropriate in any circumstances.
Yes, the Department of Human Resources is what I’m referring to. I’m wondering: are random searches of staff offices, monitoring of e-mail, excessive use of discipline and fear of reprisal for acting in the best interests of clients and of the public effective ways to motivate and increase the productivity in that department?
Mr. Speaker, as I tried to explain yesterday, we are not undertaking random searches of people’s offices. We have a backlog of work that has been carried over from previous departments, and we’ve been working very hard to eliminate this backlog. Because of the fact that we have very limited resources, we have to work on weekends. We have a backlog team, whose only time they can work to reduce the backlog is on weekends. Not everybody works on weekends, so we have to be able to go into offices to get files that we need to clear up the backlog.
Mr. Speaker, all of the items I’ve listed here in my previous questions are the realities that exist today in the Department of Human Resources. All of the MLAs on this side of the House, or most of them, have received disturbing stories from constituents on the realities of working at or receiving services from the Department of Human Resources.
Is the Minister of Human Resources aware of the realities within the Department of Human Resources and the concerns of staff and the public?
Mr. Speaker, I am aware that when you’re processing 7,000 cheques every two weeks, you’ll have some complaints. I am aware that there were over 2,000 final pays that were carried over from the previous government under the old system of decentralized human resources, and I am aware that we’ve reduced that backlog by 50 per cent. Most of the complaints that are coming in are from ex-employees of the Government of the Northwest Territories.
Final supplementary, Mr. Ramsay.
I guess they didn’t want to work there either, Mr. Speaker.
The Department of Human Resources should be the example to which all departments are compared. They should be the most transparent with respect to the application of human resources policies and procedures. After all, they’re the ones who provide HR advice to all departments, boards and agencies of the G.N.W.T. Clearly there’s a lack of confidence among the public and the public service that the Department of HR is living up to this standard. The inadequacies within the department….
Do you have a question, Mr. Ramsay?
Yes, I do, Mr, Speaker.
Mr. Minister, what immediate actions will you be taking to improve the morale and the overall functionality and credibility of the Department of Human Resources?
Mr. Speaker, I’ll remind the department as well as the Member that Human Resources is not the only department that is responsible for the morale of the Territorial public service. The managers in all departments are responsible for managing their employees. Human Resources is a service department. We provide services to the Government of the Northwest Territories and to the managers.
