Debates of March 4, 2011 (day 51)
QUESTION 579-16(5): FOOD MAIL PROGRAM
Thank you, Mr. Speaker. My question is probably to the Minister with Intergovernmental Affairs to deal with the Food Mail Program when they are meeting with... Sorry, maybe to the Minister of Health, Mr. Speaker. My question is to the Minister of Health, then, for the Food Mail Program. When a constituent of mine phoned Yellowknife and got the order, the order was then delivered to Buffalo Airways. When it was shipped to Deline, the food was pretty well all frozen and it was pretty well spoiled. In terms of this Food Mail Program, if there is a monitoring as to where can people go to register a complaint or to get reimbursed for the food that is spoiled due to the Food Mail Program system.
The honourable Minister of Health, Ms. Lee.
Thank you, Mr. Speaker. As the Member knows, this is a federal program administered by the federal government, but I would be happy to just sit down with him and get the details and inquire on his behalf. Thank you.
Mr. Speaker, when the Minister sits down with the federal Minister on this program here, can the federal Minister and the Minister talk about this type of situation that can be blamed here and simply for residents in my region when situations like this happens, that they can pick up the phone, either in their own language in Denewa or in English, to register a complaint or can say the food that they have received is spoiled and they need to do something different right away?
Mr. Speaker, as I stated, I would be happy to get detailed information and get back to the Member, as well as finding out perhaps a process in place that people could inquire to. I will get back to the Member. Thank you.
Mr. Speaker, I am hoping this cold weather would be cleared up as soon as possible, because one of the situations that the Food Mail Program runs into in this 40 below, it is very hard to keep the products warm and fresh. It is no fault of anybody. That is the situation that we run into with the Food Mail Program. When the Minister has the opportunity to talk to the federal Minister, when she gets the details from me that she could again relay this to the federal Minister, when will the Minister have the first opportunity to discuss this with the federal government?
Mr. Speaker, I need to first get the information. I am not sure if I will be talking to the Minister on a specific situation like that, but I would be happy to inquire on the basis of facts to get the answer for that specific situation and, in terms of a process, where could a person go to inquire when something like that happens.
Thank you, Ms. Lee. Final supplementary, Mr. Yakeleya.
Thank you, Mr. Speaker. I hope it doesn’t take a week or three weeks. I hope the Minister and I could talk right away after this session here, get the facts and she can come back saying I can get a hold of the Minister tomorrow or next week and we will have this discussion. It is not too complicated. It is very simple. That is what I am asking the Minister so I can go back to Deline and my constituents and say we are acting on the issue right away. I hope it doesn’t take a long time. Thank you.
Mr. Speaker, I know some things take longer than we would like, but the Member knows that we have been able to have pretty quick turnaround on things, understanding, though, in this situation, that I need to talk to a federal body. I need to have my officials talk to the federal body about the specific situation he is asking. I will undertake to look into it as soon as possible. I will get together with him as soon as possible as well. Thank you.
Thank you, Ms. Lee. Next I have the honourable Member for Nahendeh, Mr. Menicoche.