Debates of October 17, 2024 (day 28)

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Oral Question 301-20(1): Change Management

Thank you, Mr. Speaker. Mr. Speaker, my questions are for the Minister of Finance today. Mr. Speaker, as the Member -- or sorry, as the Minister responsible for the public service, what is the government doing to ensure change management principles are entrenched in our processes? Thank you.

Speaker: MR. SPEAKER

Thank you, Member from Frame Lake. Minister of Finance.

Thank you, Mr. Speaker. Mr. Speaker, there are some efforts underway already. For instance, in terms of the GNWT's core competencies, which is what we use to evaluate the employees that we have in our workforce, we do have within that action management as being one of those core competencies and obviously associated training to try to support that, which isn't to say, Mr. Speaker, that more emphasis and highlighting can't be done, and so I appreciate the opportunity today to do that here on the floor. Thank you.

Thank you, Mr. Speaker. Mr. Speaker, what processes do we have in place to assess the effectiveness of changes that we implement at the GNWT? Thank you.

Thank you, Mr. Speaker. So, Mr. Speaker, there are specialists in change management within the GNWT. Their roles though more typically would be in terms of developing the programs that we have. For example, there's a change management senior advisor within executive and indigenous affairs that's helping to lead some of the whole of government work that is underway within this government around being strength-based and trauma-informed and trying to manage that type of cultural change within government.

That said, Mr. Speaker, I hear the Member's question. It's about assessing effectiveness. That in and of itself is a cultural change that needs to take place. It's part of the government renewal work that we're doing to try to include a more evaluative process, but that work certainly does take some time, and I do acknowledge that. Thank you.

Thank you, Mr. Speaker. Mr. Speaker, what is the government doing to ensure staff understand how to lead and respond to change effectively in their roles and in the changes that they're working on? Thank you.

Thank you, Mr. Speaker. Mr. Speaker, this really is a cultural issue and one that we want to ensure -- I mean, I've certainly spoken in the House many times about having an inclusive and a diverse workplace but having one that also can manage change, lead change, thrive in change, that too is workplace culture. I certainly acknowledge that. Again, I know there's a lot of public servants who are watching and who always watch, and wanting to encourage them to have those skills and to seek out those opportunities. The GNWT's Aurora -- or sorry, leadership development program does include elements of change management within it, and that is certainly one way that I would encourage people who are looking to move through the organization, to go and undertake that program. But if there's other opportunities -- I know that the Member quoted a book -- we want to encourage that. We want to get to that place to have an evaluative and supportive culture. So that's one opportunity here, and I'm looking forward to finding others. Thank you.

Speaker: MR. SPEAKER

Thank you, Minister of Finance. Final supplementary. Member from Frame Lake.

Thank you, Mr. Speaker. Mr. Speaker, my final question is what steps is the government taking to encourage change resiliency throughout the public service, and does the Minister feel that we could be doing more? Thank you, Mr. Speaker.

Thank you, Mr. Speaker. Mr. Speaker, we can always do more. There's always room to improve. There's no doubt about that. And quite frankly, Mr. Speaker, the last five years have had a lot of crises and a lot of difficult times and a lot has been asked for the public service in the last five years. So learning through those processes and managing those changes and managing them into the future, absolutely, we can continue to improve. And, again, whether that's through doing the development training that is already on offer, that includes change management, whether that's in terms of our own processes and how we communicate change, leaning on those folks who do have that change background, those are all areas that I certainly do want to commit. Having had this debate here now, I'll certainly commit to going back to the department and making sure we are maximizing all of those resources. Thank you.

Speaker: MR. SPEAKER

Oral questions. Member from Great Slave.