Debates of February 27, 2025 (day 47)

Topics
Statements

Question 561-20(1): Medical Travel Accommodation

Thank you, Mr. Speaker. And I talked to some -- in talking with some of my constituents who have travelled to Edmonton, and they've gone to Edmonton for medical travel and they're concerned about some of the medical travel rates and the accommodations at Larga House. I'm curious on how often these programs get reviewed specific to location and the rates. Thank you.

Speaker: MR. SPEAKER

Thank you, Member from Yellowknife Centre. Minister of Health and Social Services.

Thank you, Mr. Speaker. I'm not sure what the Member is referring to. If they're staying at the boarding home, then they don't get -- they don't get -- everything when they're assigned a room there is free. Thank you, Mr. Speaker.

Fair enough. I'll say it this way: In some cases, they go to the Larga House and I'm curious on how often that opportunity gets reviewed. In other words, is Larga the only location or the preferred location, and if so, how often does that go to competition? I was referring to the rates as in per diems. Thank you.

Thank you, Mr. Speaker. Mr. Speaker, the Larga boarding home, as is the Keskorie, are both RFPs, so that people that are travelling for medical travel, if they're coming to Yellowknife from any of the communities, they stay at Keskorie. There is no fees. There is no -- they don't get per diems. They get meals while they're there. They get a room. If there's no room, then they'd be put into a hotel, their meals are provided to them. If they're in Edmonton and they stay at Larga, that is the RFP that we have. It is a hotel in Leduc. There is transportation provided to and from the appointments. There is meals provided. They will provide them with a lunch if they're going to be away from their -- from Larga for extended periods of time and miss meals. So there is no per diems provided to those who stay there. Thank you, Mr. Speaker.

Speaker: MR. SPEAKER

Thank you, Minister of Health and Social Services. Final supplementary. Member from Yellowknife Centre.

Thank you, Mr. Speaker. Mr. Speaker, it's -- do we ever do any follow-up or surveys of people with respect to their stay at Larga? I've heard complaints from constituents that they don't find it very comfortable, don't find the meals, etcetera. I mean, it goes on -- I won't go on, but it goes on with a lot of further not very happy experiences. That said, do we do any surveys with our medical travel clients to get a sense of how they've enjoyed their stay or may not have enjoyed their stay and ways we can make them better? Thank you.

Thank you, Mr. Speaker. Mr. Speaker, I hear from many MLAs and many constituents when it's not a good stay; however, since Larga has moved to Leduc, there were initially -- there were concerns and complaints. Larga has accommodated many of the issues that were brought forward just because of their distance away from Edmonton, and they provided a lot of different space. People seem to enjoy staying in the hotel, in Larga. Recently, I haven't had a lot of complaints. There are -- Goba Care is working a lot out of there for, you know, providing programming while people are there for extended stays. We do, however, have, you know, concerns with our capacity here in Yellowknife but we are in the process of -- we are going back out to RFP, and we are looking at taking into consideration all of the concerns that we have. Unfortunately, right now, within Yellowknife, the issue is is that the dental travel has really increased the capacity that Keskorie can hold, but we haven't had the problem in Edmonton. But I would -- you know, and I mean, and any program that we provide to our residents and if there is a way that we can take feedback from residents through our RFP process going forward, I would look into that and commit that to making sure that that's something that we would do with our residents that are travelling. Thank you, Mr. Speaker.