Debates of October 19, 2012 (day 19)
QUESTION 190-17(3): ON-LINE SERVICES FOR DRIVERS’ LICENCES AND REGISTRATION RENEWAL
Thank you, Mr. Speaker. In my Member’s statement today I talked about asking the Department of Transportation to move what I would define as simple or regular services to on-line, and certainly give our consumers or constituencies opportunity to do that. If you live in Liard or maybe in another type of small community like that, you have to go to Fort Simpson to do your licence plate renewal for your vehicle. That’s something you could do on-line. If you’re busy in Yellowknife and you don’t have an hour to go sit down just for a quick renewal, you could process it on-line.
My question is such: What’s holding the Department of Transportation from moving forward on an on-line service option that would help our citizens or constituents to do business a little better and more efficiently?
Thank you, Mr. Hawkins. The honourable Minister of Transportation, Mr. David Ramsay.
Thank you, Mr. Speaker. We will look at this. It’s an issue and I appreciate the Member bringing it up here in the House today. It’s certainly an issue that the department takes seriously and if there’s a way that we can provide services better to the public, that’s something that we’re interested in doing. If it’s on-line, that is something that we will look at.
I appreciate the answer from the Minister. In Saskatchewan, to name one, Ontario, to name two, and there are several others, they’re quite aggressive and provide kiosks and public advertisements all over the place saying you could do this type of service.
Quite frankly, what does “we’ll look at it” mean? The general public hears that answer almost the same as maybe yes, maybe no. It doesn’t really have an answer. What does his answer mean by “we’ll look at it”?
Again I thank the Member for bringing up the question of on-line services provided by DOT. I’m not sure if I wasn’t clear enough, but the answer was yes, we will look at it and we will provide Members with an update as we move forward with plans to provide on-line services.
Quite simply the question really is built around the factors are we going to look at it and see if we can do something this year, is it something that’s on the wish list that someday we’ll talk about it. That’s the type of answer I’m looking for, because constituents are following our proceedings on-line or ask us in person and will want to know what does “we’ll look at it” mean. We need something a little more specific.
I committed to the House and to the Member that we will entertain on-line services by the Department of Transportation, and as to a timeline, I will get back to the Member and to the other Members with a timeline on how we’re going to do that.
There is some work that has to be done and we will get to doing that work. I can assure the House that the work will begin and we’ll hopefully have an answer for the Member on an implementation date sooner rather than later. I’d just be guessing here today and I don’t want to do that.
Thank you, Mr. Ramsay. Final supplementary, Mr. Hawkins.
No, thank you.
The honourable Member for Deh Cho, Mr. Nadli.