Debates of May 26, 2017 (day 70)

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Question 765-18(2): Modernizing Accessibility to Public Housing

Thank you, Mr. Speaker. Mr. Speaker, earlier today, I spoke around issues in accessing housing services, and I would like to ask the Minister responsible for the NWT Housing Corporation: are steps being taken to renew the strategic renewal of the corporation? Are some of those going to be looking at online access to LHOs and the various programs? Are we going to look at making the Housing Corporation's programs more user-friendly for Northerners? Thank you, Mr. Speaker.

Speaker: MR. SPEAKER

Masi. Minister responsible for the NWT Housing Corporation.

Thank you, Mr. Speaker, definitely. The survey highlighted quite prominently that communication is an issue for the Housing Corporation, and part of communication is having people knowledgeable about the programs that we have and being accessible to be able to apply for that programming. Part of the communications plan is to deal with the accessible forms online, so, yes, we will be revising them.

Mr. Speaker, the Minister has said to me she is going to look into this issue, outside of the House and now in the Chamber. Can she commit today that there will be online access to all programs by the end of this calendar year?

It is difficult, I have realized, being in government now, putting an actual timeline on things, and we have huge amounts of policies, procedures, and programs that we are now going through, so I can't commit to a timeline. I can commit that, by the time that I have finished, after a four-year term, the initial application to access housing will be available online. Thank you, Mr. Speaker.

Speaker: MR. SPEAKER

Masi. Oral questions. Member for Frame Lake.