Debates of February 26, 2019 (day 61)

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Statements
Speaker: DEPUTY SPEAKER

There is a motion on the floor. The motion is non-debatable. All those in favour? All those opposed? The motion is carried.

---Carried

The report will be available for consideration in Committee of the Whole on Thursday, February 28. Reports of standing and special committees. Member for Kam Lake.

Committee Report 13-18(3): Report on the Review of Bill 31: Northwest Territories 911 Act

Thank you, Mr. Speaker. Your Standing Committee on Government Operations is pleased to provide its Report on the Review of Bill 31: Northwest Territories 911 Act, and commends it to the House.

The Standing Committee on Government Operations ("the committee") is pleased to report on its review of Bill 31: Northwest Territories 911 Act.

Bill 31, Northwest Territories 911 Act, sponsored by the Department of Municipal and Community Affairs, has been referred to the Standing Committee on Government Operations for review. The bill proposes to:

Direct the Minister of Municipal and Community Affairs to establish a territorial 911 service;

Bind the Government of the Northwest Territories;

Establish a 911 cost-recovery fee to be paid by local landline and wireless/mobile subscribers and collected by telecommunications carriers;

Mandate the participation of local authorities and emergency service providers; and

Mandate the participation of telecommunications carriers, who will be required to comply with any prescribed registration and reporting requirements, and who will also be required to bill subscribers, collect the fee, and remit it to the GNWT.

In 2015, the Department of Municipal and Community Affairs commissioned a report by Pomax Consulting, a firm headquartered in Ontario that provides independent emergency service consulting expertise to public governments at all levels and to public safety organizations. That report, which presented recommendations and an implementation plan for a territory-wide 911 service, was completed in January 2015. The report found that the Northwest Territories was well positioned to move forward with the implementation of basic 911 service.

Basic 911 service requires the caller to verbally identify the location from which they are calling, unlike enhanced 911, which uses automated number identification technology. With this in mind, basic 911 service was confirmed by the consultant to be the most cost-effective and timely option available for implementation in the Northwest Territories, provided it was done in partnership with an existing NWT emergency dispatch service provider. The consultant also noted that implementation of a basic 911 service would avoid the considerable technology, cost, and timing challenges associated with enhanced 911, which was rapidly becoming outdated and would not preclude the Northwest Territories from moving directly to next-generation fibre-optic 911 technology in the future.

In May 2015, MACA presented the Pomax report to the 17th Assembly Standing Committee on Economic Development and Infrastructure which, at that time, had responsibility for the oversight of MACA. The Department also committed to working with the City of Yellowknife to validate cost and planning assumptions associated with a proposal to house 911 with the Yellowknife Fire Department. In September of the same year, Pomax Consulting delivered an addendum to their original report, which updated the cost estimates for the proposed service. For those who are interested, both reports are available online.

Subsequent to the commencement of the 18th Legislative Assembly in November 2015, responsibility for the oversight of MACA was transferred to the Standing Committee on Government Operations. Since the outset, this standing committee has taken a keen interest in 911 and has advocated for its implementation. Members were briefed on the department's work, including the planning work related to the establishment of a 911 emergency service in the Northwest Territories.

Members were, therefore, disappointed to note that funding for the implementation of 911 emergency service was not included in the GNWT's 2016-2017 Business Plan, which stated only that "research has been completed on 911, and the initiative is under consideration as a future strategic priority of the GNWT."

At the conclusion of the 2016-2017 Business Plan review, the committee expressed the view that the value and life-saving potential of a 911 system in the NWT far outweighs the relatively small investment of costs set out in the Pomax report, which identified one-time start-up costs of $616,100 and ongoing annual operational costs of $869,300. Committee urged the department to move forward with the implementation of 911 without delay.

On the basis of the costs identified in the Pomax report, committee also supported implementation of basic 911 service on a full cost-recovery basis, which would require a monthly user fee estimated at approximately $1.15 per subscriber. Committee took note that this fee, according to Pomax, "is noticeably higher than the rest of Canada" and "likely attributable to the low volume of phone subscribers in the North." For comparison purposes, the monthly user fee in Newfoundland and Labrador was, at the time, $0.75, the fee in Prince Edward Island was $0.70, and in Saskatchewan, $0.62.

It is important to note that the fee estimate is exclusive of any tariff authorized by the Canadian Radio-television and Telecommunications Commission (CRTC). This additional tariff, if approved by the CRTC, may be collected by an incumbent service provider, in this case NorthwesTel, for costs associated with implementing and maintaining a 911 network, including trunk lines, selective routing software, and lines terminating at the dispatch centre. As yet, these costs are unknown, but were estimated in 2015 to potentially add an additional $0.27 to $0.47 to each subscriber's monthly user fee for 911. The potential impact of these additional costs has been factored into committee's assessment of the bill.

The Department of Municipal and Community Affairs has continued to be responsive to the standing committee's requests for information related to this initiative. In March 2018, the Honourable Minister of Municipal and Community Affairs and the Honourable Minister of Health and Social Services met with committee to update Members on the decision to co-locate the 911 dispatch centre with Med-Response, the service currently being used by the GNWT for the dispatch of medevac flights for residents in need of urgent medical care, rather than with the Yellowknife Fire Department.

Additionally, committee was most pleased to note the inclusion of funding in the department's 2017-2018 budget, and in each subsequent budget, for costs associated with the planning and implementation of 911. The committee wishes to take this opportunity to thank the previous Minister of Municipal and Community Affairs and the current Minister of Municipal and Community Affairs for their willingness to work with committee on this initiative. Committee also thanks all Members of Cabinet for their responsiveness to the committee's requests for funding of this initiative, despite it not having been identified in the government's mandate.

Bill 31 received Second Reading in the Legislative Assembly on November 1, 2018, and was referred to the Standing Committee on Government Operations for review. It was with great anticipation that the committee started its review of Bill 31, the results of which are reported below.

Mr. Speaker, I would now ask to turn the reading of this report over to the honourable Member for Nunakput. Thank you.

Speaker: DEPUTY SPEAKER

Member for Nunakput.

Thank you, Mr. Speaker. I have a proper copy here now.

To commence its review of Bill 31, the Standing Committee on Government Operations sent letters inviting input from an extensive list of stakeholders, including all municipal and Indigenous governments in the Northwest Territories, and a number of non-governmental organizations.

During the week of January 21, 2019, the committee travelled to and held public meetings in Fort Smith, Inuvik, and Fort McPherson, returning to Yellowknife for a final public meeting on January 24, 2019. Committee thanks every individual and organization who attended these meetings in order to share their views on 911 with the Members.

The support that committee heard for 911 could best be characterized as "mixed." The City of Yellowknife commended the GNWT for contemplating Bill 31, noting that the "implementation of a 911 system quite simply saves lives," and that it "achieves this by eliminating any doubt or delay regarding the correct number to call in an emergency." The City of Yellowknife also noted that "as tourism increase[s] the numbers of visitors to our city, it is becoming increasingly important to have a 911 system that is recognized by travellers worldwide, to ensure that emergencies are reported in a timely manner to avoid adverse consequences."

Not all comments were as supportive, however. Mr. Bill Buckle, senior administrative officer for Fort McPherson, said, "I hate to say it, but it's really more of a Yellowknife problem with a Yellowknife solution."

Mr. Clarence Wood, current president of the NWT Association of Communities, with 20 years of experience on Inuvik Town Council, told the committee that he is concerned about the cost of the service and its efficiency. He posed the question, "Why pay for something when we don't have cell service across the territory?"

In general, committee heard qualified support for bringing 911 emergency service to the Northwest Territories. Most people who supported it saw the value in having a universal emergency number across the Northwest Territories, but were not prepared to subsidize the service at any cost.

Mr. Dez Loreen of Inuvik said he thought it was "cool" that 911 is coming to the Northwest Territories. He noted that he would be comfortable paying a surcharge, but wondered if the service could be introduced in a staged fashion, so that only those who have access would have to pay.

A comment made by Ms. Anna Kikoak of Fort Smith resonated with committee members. She said, "One of the things that ties us together in the North is that we take responsibility for one another; I would be willing to pay a little more [for 911] to help others."

From the input received, committee took away the message that people were prepared to pay a user fee for 911 service, but that costs should be kept as affordable as possible for the end user in these difficult economic times.

Mr. Speaker, I would like to pass it over to the Member for Sahtu.

Speaker: DEPUTY SPEAKER

Member for Sahtu.

Thank you, Mr. Speaker.

Committee heard comments about the limitations of the current cellular service in the Northwest Territories. In Fort McPherson, Mr. Richard Nerysoo pointed out that cell service is sporadic around town and that smaller communities won't benefit from 911 if they don't have the infrastructure. Mr. Buckle suggested that maybe it would be better to spend the money on expanding cell service on the highway. The Hamlet of Tulita wondered if the GNWT was preparing to lobby Bell Canada to encourage them to install more cellphone towers along existing highways. In developing its recommendations to government, committee considered this input in the context of the future growth of the Northwest Territories.

Mr. Buckle, drawing on his experience as the senior administrative officer for Fort McPherson, noted that it will be important for MACA to have an assessment of what infrastructure is needed in each community before implementing 911.

Mr. John Itsi, an elder in Fort McPherson, emphasized how important training is, not only for implementing the 911 system, but for everyone who is involved in emergency response.

Mr. Grant Hood, senior administrative officer with the Town of Inuvik, noted that Inuvik currently uses a 24-hour-per-day external call centre, and wondered if this system would become redundant with 911.

In a submission received from Tulita, the Hamlet Council noted that its understanding that small, remote communities, such as Tulita, may never be fully 911 compliant, because there is not a full need for the service. "After all," the submissions observed, "a resident shouldn't call 911 and request an ambulance if there isn't an ambulance in the community." With that said, the community noted its willingness to take steps to become 911 compliant by implementing a civic addressing system with standardized street signage and house number, but noted the need to make "special one-time funding and resources available to the communities in aid of this transition."

The City of Yellowknife pointed out that it currently operates a dispatch service receiving calls for fire, ambulance, and other emergency situations and that the proposed Northwest Territories 911 Act will bind the participation of the city as a local authority, which will be the case for all local authorities in the Northwest Territories. The city also expressed its concern about any increased cost of living for residents. On this basis, the city made clear its position "that the GNWT must undertake detailed consultation with the City of Yellowknife to ensure successful implementation of 911 services," and that "the GNWT must fund any costs incurred by the City of Yellowknife as a result of the transition to a 911 system, such as incremental costs incurred as a result of any necessary improvements to the Yellowknife fire dispatch and telephone network costs that are not covered by the 911 fees charged on monthly phone bills."

When questioned by committee, representatives from the City of Yellowknife indicated that they would be interested in participating in an implementation working group. They also noted that their discussion with MACA on the subject was in the spring of 2018 when the city was advised of government's decision to co-locate 911 services with Med-Response.

The concerns raised by those representing municipal authorities and those who have experience working for them demonstrates that there is a great need for information about the implementation and the operation of the proposed 911 system on the part of local governments.

At this point, I would like to pass the reading on to the Member of Kam Lake. Thank you.

Speaker: DEPUTY SPEAKER

Member for Kam Lake.

Thank you, Mr. Speaker.

Committee heard a number of questions from the public. People were interested in knowing how the system will work. They asked whether the government intends to get rid of the existing emergency numbers. They asked whether there are any communities in the Northwest Territories using 911 right now.

There was also a recognition of the benefit that 911 would bring for tourists visiting the NWT and for travelers to other communities. However, committee was cautioned that information for the public should ensure that people are made aware that 911 will not work on those parts of the highways where there is no cellular service. One of the elders in Fort McPherson stressed the importance of uncovering and upgrading the kilometre marker signs on the highways.

Committee is aware that MACA has been developing public information, the release of which will be timed to coincide with the launch of 911.

Committee initially supported a full cost recovery approach to funding 911 based on the basis of the estimates set out in the September 2015 Addendum to the Pomax report. Since that time, a number of events have occurred. Significant assumptions in the report have changed, including the decision to co-locate the service with Med-Response. Committee has consulted with the public on the Bill. As well, the department has confirmed that key information related to the budget estimates for the 911 service are based on proprietary information that has not yet been confirmed. This includes the estimated number of devices the fee estimate is based on and the amount of the additional CRTC-approved charge that may be levied on users by the incumbent telephone company to cover its costs for systems operation and fee collection.

Committee developed a proposal to amend Bill 31 that would see user fees capped at no higher than $1.70 per subscriber per month for the first three years of the operation of the 911 service. This is figure is significantly higher than the original $1.15 quote and it is at the higher end of the range of $1.35 to $1.77 per subscriber per month quoted on the department's web site.

The cap will allow for the Department of Municipal and Community Affairs to compile at least two years of actual operational data. This data can then support an informed discussion about whether NWT residents should pay the full cost of 911 through user fees, or whether the GNWT should consider subsidizing the service on an ongoing basis to keep user fees in line with the fees in other Canadian jurisdictions.

The cap is designed to sunset after three years, making it a temporary measure. Should the 19th Legislative Assembly wish to continue to cap the user fee, the legislation would need to be amended. This proposal gives committee some comfort that they haven't supported full cost recovery being passed to an end user in the absence of full and substantiated operational program costs.

Committee notes that, with the emphasis placed by the GNWT on the development of the Northwest Territories highway infrastructure, through projects such as the Tlicho all-season road, the Mackenzie Valley Highway, and the Inuvik-Tuktoyaktuk Highway, the demand for cellular service in the Northwest Territories is only going to grow over time. Committee also notes that increased cellular coverage will be vital to ensuring motorist safety on NWT highways in the future. Accordingly, the committee makes the following recommendation.

The Standing Committee on Government Operations recommends that the Department of Municipal and Community Affairs work with the Department of Finance to develop a strategic approach designed to secure support and funding to expand cellular coverage in the Northwest Territories, as part of a national cellular network.

Committee recommends that this strategic approach identify current cellular coverage, along with funding needs and goals for future cellular coverage, and timelines associated with system improvements. Committee further recommends that this strategic approach consider appropriate ways to involve the Government of Canada, the Canadian Radio-television and Telecommunications Commission, and large cellular service providers such as Telus and Bell Canada in any system-improvement efforts.

Mr. Speaker, at this point, I would like to request the reading of this report be continued by the honourable Member for Deh Cho. Thank you.

Speaker: DEPUTY SPEAKER

Member for Deh Cho.

Thank you, Mr. Speaker.

Committee clearly heard that community governments are concerned about the financial and operational impacts of implementing territory-wide 911. The City of Yellowknife correctly points out the Bill 31 mandates the participation of local authorities in the operation of the 911 service, yet this appears to be inconsistent with the information provided on MACA's website and reported in the media that participation is optional. It is important that MACA update all of its public information on 911 to be consistent with the provisions contained in the version of the Act that receives assent.

Committee notes the information contained in the Pomax report indicating that civic addressing is not a requirement for basic 911. Committee understands that this is one of the reasons the GNWT chose to move forward with basic, rather than enhanced, 911. Nonetheless, the Hamlet of Tulita is of the understanding that civic addressing is a necessary step to becoming 911 compliant, and it is likely that other small communities share this understanding. MACA confirmed for committee that the department has planners available to assist communities with street names and addressing, as noted by Tulita in its submission. It is important that MACA ensure that communities are clear in understanding the relationship between the basic 911 system being implemented and the role of civic addressing.

Committee heard that communities are concerned about their implementation costs, yet the department has been quoted as saying that there will be no costs to communities. It is important for MACA to have a dialogue with communities about the implementation of 911 to ensure a shared understanding of the costs that will be incurred as a result of implementation, and how those costs will be handled.

The questions that committee heard, and the apparent inconsistencies in understanding about what 911 will require, raise concern as to whether the department has done the necessary planning and communication to ensure that their local government partners will have the knowledge required to confidently meet a June 2019 go-live date. When asked by committee if the City of Yellowknife was prepared for a June go-live date, Mayor Rebecca Alty replied that it remained to be seen. She also indicated that the City would be interested in participating on a working group.

To ensure successful implementation, direct and extensive involvement by MACA of all local governments in the implementation of 911 will be vital. As anxious as committee members may be to see 911 implemented, they caution the department to take the time needed to launch the service correctly.

The Standing Committee on Government Operations recommends that the Department of Municipal and Community Affairs develop a detailed municipal implementation plan that sets out the information and supports needed by each local authority to ensure successful implementation of NWT-wide 911 service.

The standing committee further recommends that this implementation plan identify a realistic timeframe for discussion with local authorities and that the department be prepared to adjust the go-live date to a later date, if necessary, to accommodate the consultation needs of local authorities.

It is important that all residents of the Northwest Territories and all visitors to the Northwest Territories understand how the 911 system is intended to work, the relevant operational dates, and the responsibilities of individual system users.

The committee recognizes that the department is in the process of developing a communications campaign aimed at developing public awareness. Committee strongly encourages the department to review its currently available public information to ensure that it is consistent with the provisions of the Northwest Territories 911 Act as assented to by this House.

With respect to the provisions in the bill, clause 7 of Bill 31 makes it an offence for anyone to use an automatic dialer to place a 911 call. This offence is subject to a fine of up to $500. Committee was concerned that members of the public might not be familiar with the term "automatic dialer" and could misunderstand clause 7 as a prohibition against using the speed dial function on one's phone. An automatic dialer is an electronic device or software that automatically dials telephone numbers for the purpose of playing a pre-recorded message. Placing these types of calls, a practice referred to as "robo-calling," is often associated with political and telemarketing phone campaigns, but can also be used for public service or emergency announcements. Committee proposed an amendment to clause 7 of Bill 31 providing that, for greater certainty, an automatic dialer is not to be confused with the speed dial function on a personal phone or alarm.

Committee also considered the importance of public information being made available by the Department of Municipal and Community Affairs, to allow for a better public understanding of how the 911 system is working and being used in the Northwest Territories. As a result, committee proposed an amendment to Bill 31 to require mandatory annual reporting on the 911 service. The motion sets out the information that committee members would like to see included in the annual report, including: the total number of 911 calls received in each official language and from each community or region of the Northwest Territories; the total funds collected through imposition of the cost recovery fee; a breakdown of the operational costs of the service; and information regarding the performance of the service.

Mr. Speaker, I now pass the floor back to the honourable Member for Kam Lake, Mr. Kieron Testart.

Speaker: DEPUTY SPEAKER

Member for Kam Lake.

Thank you, Mr. Speaker.

The clause-by-clause review of the bill was held on February 21, 2018. At this review, the committee moved the following motions:

Motion 1: That Bill 31 be amended by adding the following after subclause 4(4):

Subclause 4(5) - [Limit on cost recovery fee amount]:

For a period of three years following the coming into force of this section, the cost recovery fee established under subsection (1) shall be no more than $1.70 per month. The honourable Minister of Municipal and Community Affairs concurred with this motion, and the motion was carried.

Motion 2: That Bill 31 be amended by adding the following after subclause 7(2):

Subclause 7(3) For greater certainty, subsection (1) does not prohibit a person from programming the number 911 on any speed dial feature of any communications device.

The honourable Minister concurred with this motion, and the motion was carried.

Motion 3: That Bill 31 be amended by adding the following after clause 11:

REPORTING

11.1.(1) For the purposes of this section, "Official Language" means a language referred to in section 4 of the Official Languages Act.

(2) The Minister shall, within 90 days following the end of each fiscal year, table a report of the NWT 911 service in the Legislative Assembly,

which includes, for the preceding fiscal year,

(a) the total number of 911 calls received, including the number of calls received

(i) in each Official Language of the Northwest Territories,

(ii) from each community or region of the Northwest Territories, and

(iii) in each month of the preceding fiscal year;

(b) the total funds collected through imposition of the cost recovery fee;

(c) a breakdown of the operational costs of the service; and

(d) information regarding the performance of the service.

The honourable Minister concurred with this motion, and the motion was carried.

This concludes the Standing Committee on Government Operations' Review of Bill 31. Committee wishes to thank the honourable Minister for his concurrence with the motions to amend the bill that were moved during the clause-by-clause review. Committee also thanks Cabinet for its support of and funding for this important initiative.

The Standing Committee on Government Operations recommends that the Department of Municipal and Community Affairs provide a response to the recommendations contained in this report within 120 days.

Following the clause-by-clause review, a motion was carried to report Bill 31, Northwest Territories 911 Act, as amended and reprinted, as ready for consideration in Committee of the Whole.

The committee thanks the public for their participation in the review process and everyone involved in the review of this bill for their assistance and input.

Motion to Receive Committee Report 13-18(3) and Move into Committee of the Whole, Carried

Speaker: DEPUTY SPEAKER

Thank you, Mr. Testart. There is a motion. The motion is in order and is non-debatable. All those in favour? All those opposed? The motion is carried.

---Carried

Recognition of Visitors in the Gallery

Thank you, Mr. Speaker. I want to recognize one of the Pages, young Ms. Brooke Vallis, who is a member of Range Lake, and we are really honoured to have her here as a Page. Thank you, Mr. Speaker.

Speaker: DEPUTY SPEAKER

Recognition of visitors in the gallery. Member for Nahendeh.

Thank you, Mr. Speaker. I'd like to recognize two Pages from Sambaa K'e, Adam Lamalice and Aiden Kotchea. As well, I'd like to thank the principal, Donna Fradley, for recruiting our great Pages here. Thank you very much.

Speaker: DEPUTY SPEAKER

Recognition of visitors in the gallery. Member for Tu Nedhe-Wiilideh.

Thank you, Mr. Speaker. I too would like to recognize Pages. I'd like to recognize Taylor Schear and Victoria Beaulieu from K'alemi Dene School. Thank you.

Speaker: DEPUTY SPEAKER

Recognition of visitors in the gallery. If we missed anyone, thank you for joining us. Thank you for sticking it out with us today. I want to welcome everyone in the gallery and everyone listening and watching in the Northwest Territories and around the world. Recognition of visitors in the gallery. Item 7, acknowledgments. Members, at this time, I will call a brief recess.

---SHORT RECESS

Oral Questions

Question 615-18(3): Audiology Services Wait Times

Thank you, Mr. Speaker. I have questions for the Minister of Health and Social Services. During the last session, the honourable Member from Frame Lake addressed an issue that I would like to follow up on today regarding the wait time for people who see hearing specialists or audiologists in the NWT. One of the Minister's responses last session was that Health and Social Services was going to release a review on addressing wait times for audiologists. When can we expect this report to be released to the public? Thank you.

Speaker: DEPUTY SPEAKER

Minister of Health and Social Services.

Thank you, Mr. Speaker. I am going to have to go back and review the previous audit because I don't recall saying we are doing a review that we are going to release on audiology.

We are currently reviewing a number of our services in a number of the areas that we are providing. We certainly were working to address some of the challenges and wait times that we were feeling in our experience in audiology. As a result, last sitting, last budget session, we actually increased the number of audiologists in the Northwest Territories by creating a position in the Beaufort-Delta. Currently, all three of those positions, all three of the audiology positions we have in the Northwest Territories, are filled, and we are hoping to see some improvements in our wait times as a result of those investments. Thank you, Mr. Speaker.

It looks like the Minister has answered some of my other questions, but maybe I could ask a question a little bit differently. The department has some plans, long-term plans, to reduce the wait list in the future for audiologists. Can the Minister explain what some of those long-term plans are?

As I indicated, one of the primary things that we did to help with our wait times is we actually created a position in the Beaufort-Delta that will be providing audiology services to both the Beaufort-Delta and the Sahtu. Initially, those services were provided out of Yellowknife by the two different audiologist positions that we had, and they are done by way of travel clinics, five-day travel clinics per year.

Those travel clinics are no longer required, because they will be handled by the audiologist up in the Beaufort-Delta, and those five day clinics that the Yellowknife office was providing will now be provided in the South Slave, so we will be enhancing the number of audiology visits that we have in different jurisdictions within this territory.

We believe that that will help us bring down the wait list times. I do want to be clear, though. As with the mental health wait lists that we were discussing earlier or later last week, where there is urgency or risk, we do get our patients in immediately. Where they are considered non-urgent, that is where the wait lists exist.

Back in October of last year, during session, a story came out on the way that Health and Social Services was looking at the priority list. It said priority 1 was 72 hours, working its way down to four months on priority 5. The reason that I am asking questions today is because there is an elder from Detah that is telling me that he was told that he had to wait maybe two years before he would see somebody that could work with him.

I am wondering if there is any plan for addressing people that may not have the greatest need, but do need to see someone sooner than two years, or maybe even sooner than four months. I am wondering if there is any sort of reprioritizing of the list.

My list shows that our wait times in 2017-2018 for adults was about 47 weeks, and that is non-urgent cases. It is about 40 weeks for [2:09]. If the Member is aware of an individual who has been told that it is going to be over two years, I would suggest that the best way to deal with that is to meet with me and discuss that particular file. I am not prepared to discuss the file of an individual here in this Assembly.

Having said that, Mr. Speaker, we have filled that position in the Beaufort-Delta. That was filled in December. We are only just now fully staffed with the three positions. We are only now able to provide those services in the Beaufort-Delta and the Sahtu without having to do the travel clinics. We are only now in a position to roll those travel days that were allocated to the Beaufort-Delta into the southern part of this territory.

We now are in a position to start seeing some improvements in this area, and we will continue to monitor to make sure that we are improving those wait times and providing the services that the residents expect and hope for.

Speaker: DEPUTY SPEAKER

Oral questions. Member for Tu Nedhe-Wiilideh.

Thank you, Mr. Speaker. The Minister is telling me now that all of the positions are filled. Does that mean, essentially, the priority lists would come down? I think at one point you said just now 47 weeks, but would that list now go down to a reasonable amount so that all people that are waiting for this service can be seen within a month? Thank you.

We do have a long way to go, as the Member knows. We have a bit of a backlog that we need to work our way through to the point where we can actually have quicker turnaround times on all of our files, to have a standard or a more reasonable wait time for initial assessments, but we need to get rid of some of the backlog. We need to work through some of the backlog.

It is going to be a lot of work. I can't say that we are going to see immediate improvement and a more reasonable wait time immediately. It is going to take us a bit of time, but we are now in a position to start knocking off some of those wait times and bring down some of those wait times. Thank you, Mr. Speaker.

Speaker: DEPUTY SPEAKER

Oral questions. Member for Yellowknife North.

Question 616-18(3): Preserving Indigenous Languages

Thank you, Mr. Speaker. In my statement today, I spoke about the need for us to continue to preserve our Indigenous languages. My questions are to the Minister responsible for Official Languages.

Mr. Speaker, the Tlicho people are doing many great things to preserve and promote their language. They have guides for teaching how to read and write. They have some online resources, such as apps, and they even have a Tlicho dictionary, as I mentioned in my statement.

I would like to ask the Minister: what are some of the initiatives that our government is undertaking to protect and promote the NWT's Indigenous languages? Thank you, Mr. Speaker.

Speaker: DEPUTY SPEAKER

Thank you. Member, there is no Minister of Official Languages. Would you like to clarify who you are directing this to?

Thank you. That would be the Minister of Education, Culture and Employment. Sorry.

Speaker: DEPUTY SPEAKER

Thank you. Minister of Education, Culture and Employment.

Thank you, Mr. Speaker. I do want to put a shout out to the Tlicho government for the work that they have done. They actually gave me a copy of their language resource that they are using in the school and the teaching guide, and I was quite impressed with what they do, but the question was: what are we doing? That is important.

We did table our Indigenous language action plan; I believe it was last year. It is called Shared Responsibility, recognizing that preserving and revitalizing language is a shared responsibility. We all have a role to do in that. The action plan really focused on two big priorities: one was revitalization of languages and the other was access to languages.

The revitalization actions include working with the federal government to try to get funding for Indigenous languages and then providing that money to the Indigenous governments so that they can do their own language revitalization actions. We also provide funding to the schools to implement language revitalization in the schools, language knowledge for the younger children, and as well, we train government employees on how people can get access to the 11 official languages. We actually also supplement GNWT employees who use a second language in their work, if it is required for their work.

We are doing quite a bit. We have more to do. Languages are at risk, but it is something that we are actively pursuing. Thank you, Mr. Speaker.

I appreciate the Minister's reply, and I appreciate that she has indicated that the Indigenous Languages and Education Secretariat has an action plan under way. She had mentioned a couple of things with regard to it.

Could she maybe just outline for us whether the action plan actually not forthcoming but is under way? It is something that we are engaged in as a government right now, and if she can, could she possibly share a little bit more with us as to what exactly the action plan consists of?

Yes, we are actively working on our action plan, implementing the strategies that are in it, again, reminding that the two main priorities within the action plan are revitalization, and the other one is access.

We have been working with access, training GNWT employees. With revitalization, we have done quite a bit. We have got the scholarships in schools. We are working in partnership with Aurora College to implement a program for language revitalization for people.

The other thing that we have done already is we have updated our Aboriginal language directive and replaced it with a new policy for languages in schools. We are in the process of renewing how we fund and support language across the education system.

Thank you to the Minister for expanding on that. Mr. Speaker, there used to be a time when you could just look at a picture from way back in the day, and there were always a number of interpreters or elders or some other folks who were at whatever this public engagement was, making sure that the Indigenous languages were alive and well by doing interpretation and other things like that.

Today, as a government, we engage in a number of forms of public interaction. I would just like to ask the Minister: how can the government promote and protect Indigenous languages by including them when we go out and conduct community consultations, public hearings, conferences, trade shows, workshops? How can we keep the languages alive during those public interactions?

I would like to be able to stand here and say that at every workshop, forum, et cetera, we do use an Indigenous language, but that is not true. That is a fallacy. I do want to give credit to the Members of the Legislative Assembly who do use their language. I think it is very important.

We are losing our languages quickly, and that is why we are really focusing on this revitalization within the schools. Until we can actually get our youth and people speaking more, we are at risk of losing it. Our elders right now are our knowledge keepers. They are our language keepers, but our elders are getting older, so we need to make sure that we are actually providing that support to younger people in the schools. We have a long way to go. We are losing our languages, and it is not okay. We need to start with our youth and give them the tools so that they can bring it forward.

Speaker: DEPUTY SPEAKER

Oral questions. Member for Yellowknife North.

Thank you, Mr. Speaker. Yes, I would agree with the Minister that, where there is assistance needed from ourselves as a government to make sure that the languages do not die and fade away, that it is incumbent upon us to do so.

Mr. Speaker, the department's Indigenous Languages Revitalization Scholarship Program had an application deadline here not long ago, just before Christmas. I would like to ask the Minister: can the Minister update the House a little bit on how the uptake of the scholarship program was and maybe even describe for us a little bit more about the scholarship? Thank you, Mr. Speaker.

We do have funding, actually, to provide for people, for Indigenous people, who want to or people who speak Indigenous languages, I shouldn't be exclusive, that want to actually pursue a diploma schooling in Indigenous language revitalization. As of today, we have had 14 recipients of our scholarship program. That shows that we are working on it, the action. I mean 14 sounds good, but it isn't good, Mr. Speaker. Fourteen is only a start. We need to again promote more revitalization. We need to make sure that we have speakers so that they can bring forward this and so our 11 languages do not disappear. It is something we need to continue on a daily basis. Thank you, Mr. Speaker.

Speaker: DEPUTY SPEAKER

Oral questions. Member for Sahtu.

Question 617-18(3): Truth and Reconciliation Training for Nurses