Thank you, Mr. Chair. I move that this committee recommends that the Workers’ Safety and Compensation Commission develop and implement a more complete and consolidated quality assurance and control framework for the processing of claims;
And further, that the Workers’ Safety and Compensation Commission establish a process for approving and communicating changes to its claims processing procedures and standards;
And further, that the Workers’ Safety and Compensation Commission report in detail on its actions in this area to the Legislative Assembly by the end of fiscal year 2012-13.
Thank you, Ms. Bisaro. To the motion. Ms. Bisaro
Thank you, Mr. Chair. I would like to just explain this motion a little bit. Certainly, the Workers' Safety and Compensation Commission has made some improvements. They were audited, the first in this group of departments that were audited by the Auditor General. I think it was in 2006, if I remember rightly. So they’ve had quite a bit of time to look at the recommendations from the Auditor General’s report in 2006, and have had a fair bit of time to respond, and from the Auditor General’s remarks they’ve responded quite well. But that said, there were still some gaps, and this motion goes to the particular areas that are still lacking within the WSCC that the Auditor General saw. They could be seen to be minor, but quality assurance is never minor, and that’s why it’s referenced here.
The other item that’s mentioned is a process for approving and communicating changes to its claims processing procedures. That’s an internal communication, basically, within the organization, and the Auditor General found that a change might be made in one area which was not communicated to the whole of the organization and people in another area weren’t aware of it. They’re not as dire as the gaps that were mentioned in the first motion that I made, but it is important that the WSCC recognize that by making these improvements, they’re only going to make themselves a better organization and provide better service to our residents. Thank you.
Thank you, Ms. Bisaro. To the motion.
Question.
Question has been called. Carried.
---Carried
Mr. Nadli.
