Debates of October 4, 2017 (day 85)

Date
October
4
2017
Session
18th Assembly, 2nd Session
Day
85
Members Present
Hon. Glen Abernethy, Mr. Beaulieu, Mr. Blake, Hon. Caroline Cochrane, Ms. Green, Hon. Jackson Lafferty, Hon. Bob McLeod, Hon. Robert McLeod, Mr. McNeely, Hon. Alfred Moses, Mr. Nadli, Mr. Nakimayak, Mr. O'Reilly, Hon. Wally Schumann, Hon. Louis Sebert, Mr. Simpson, Mr. Testart, Mr. Thompson, Mr. Vanthuyne
Topics
Statements

Question 927-18(2): Boarding Home Patient Services

Thank you, Mr. Speaker. My question today is for the Minister of Health and Social Services. Mr. Speaker, I have heard a lot of positive things about the boarding home here in Yellowknife, however like most things, there are a few concerns that residents have raised, and I would like to raise them here today. Mr. Speaker, there are patients that have to stay in the boarding home long-term. Even some have resided permanently. Has the department looked at placing them in their own home without having short-term patients staying in their place? Thank you, Mr. Speaker.

Speaker: MR. SPEAKER

Minister of Health and Social Services.

Thank you, Mr. Speaker. Mr. Speaker, it depends on availability. The patient may sometimes have a roommate, sometimes have a room to themselves, however there are increasing periods of high medical travel here in the Northwest Territories which affects volumes. In some situations, patients may need to share the room. Thank you, Mr. Speaker.

I thank the Minister for his answer. I am a little disappointed that I have some constituents who are permanently there now and have to share the room. I was hoping that they were getting a little bit of privacy. Mr. Speaker, boarding homes have chauffeurs and drivers who deliver really great service. They are very friendly and very helpful, but the concern for some patients is they have to wait long periods of time to be picked up or get dropped off early for flights. What does the contract say about providing transportation for these patients, and does the department allow patients to use taxis and reimburse them for those costs if they don’t have access to the shuttle? Thank you, Mr. Speaker.

Mr. Speaker, when an individual is staying at one of our boarding homes, the transportation is included in the boarding home contract, so they are compensated for providing that transportation. Transportation is intended or supposed to be provided to and from the airport, but also to and from appointments. If the Member has some specific incidents he would like to raise, I would certainly like to hear those to see how often that is happening. Maybe it is something that we need to look a little bit more deeply at.

I thank the Minister for his answer. I will follow up with him with the specific concerns residents have talked to me about. Like most places, food is usually an issue for some. The concern isn’t about the quality; it is about the traditional food. How does the department ensure the boarding room has access to traditional food that can be provided to the patient? Thank you, Mr. Speaker.

Mr. Speaker, once again, the boarding homes are contracted to provide particular services: room, board, transportation. The boarding homes do try to have traditional food on the menu when that food is made available to them. In Yellowknife and Edmonton, by way of example, the boarding homes are run by Aboriginal beneficiary organizations, and I do know that they make an effort to provide traditional food and traditional menus. However, they are limited by budget and supplies not always there. As a result, they can’t always provide these menus on a regular basis, but I do know that they want to and they try as best they can.

Speaker: MR. SPEAKER

Masi. Oral questions. Member for Nahendeh.

Mahsi, Mr. Speaker, and I thank the Minister for that answer. It does clear up a little bit of concerns out there so I am able to share that with my constituents. Mr. Speaker, due to appointments and flight schedules, patients sometimes miss meals. How does the department ensure that the patients are fed? Do they get a food allowance to cover this additional cost that is put onto them, because the flights are not? Thank you, Mr. Speaker.

Speaker: MR. SPEAKER

Masi. Minister of Health and Social Services.

Thank you, Mr. Speaker. Mr. Speaker, once again, if an individual is staying at a boarding home, meals are intended to be provided. However, if they are arriving late or they have experienced delays, light food is supposed to be available for them, so not a full meal but something that they can eat when they get there. This can include things like sandwiches, fruit, juice, cookies – we all like cookies – coffee, and tea, should they miss one of their regular meals. If they are in transit and they are late or they are travelling over what would be a normal meal time, they can claim up to $18 a day to offset some of the costs of buying food. If a patient experiences a delay due to circumstances such as weather, I do understand the medical travel end is willing and able to provide some reimbursement for meals. Thank you, Mr. Speaker.

Speaker: MR. SPEAKER

Masi. Oral questions. Member for Yellowknife North.